Shipping Policy
Shipping Policy Last updated: December 29th, 2025
Overview
This Shipping Policy is a legally binding document that outlines the shipping practices, expectations, and responsibilities between The Wyrd Hearth and our customers. It is designed to provide clarity around how and when orders are processed, shipped, and delivered.
We believe clear communication helps create trust and smoother experiences for everyone involved.
Order Processing Time
Because our items are handmade and thoughtfully prepared, please allow:
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10 business days for order processing before shipment
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Processing times may vary during holidays, seasonal launches, or high-volume periods
You will receive a confirmation email once your order has shipped.
Shipping Rates & Methods
Shipping costs are calculated at checkout based on:
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Order size and weight
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Shipping destination
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Selected shipping method
We currently offer domestic shipping through trusted carriers.
Domestic Shipping
Orders shipped within the United States of America typically arrive within:
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7 Days after shipment
Delivery times may vary depending on carrier performance and location.
Shipping Delays & Service Interruptions
While we do our best to meet estimated shipping timelines, delays may occur due to:
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Weather conditions
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Carrier disruptions
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Holidays or peak shipping seasons
The Wyrd Hearth is not responsible for delays caused by shipping carriers once an order has left our hands.
Incorrect Addresses
Please double-check your shipping information at checkout. We are not responsible for:
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Orders shipped to incorrect or incomplete addresses provided by the customer
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Packages returned due to address errors
Reshipping fees may apply.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery). We will work with you and the carrier to resolve the issue as fairly and promptly as possible.
Questions?
If you have questions about shipping timelines, rates, or your specific order, feel free to reach out:
Email: theWyrdHearth@gmail.com
Business Name: The Wyrd Hearth